RTVS – MaBAL
MaBAL (Maternity and Babies Advice Line) – Maternity and Newborn – is one of the Instant Access Real-Time Virtual Support (RTVS) pathways for healthcare providers for healthcare collaboration in rural and remote communities in BC.
The MaBAL team includes family physicians and midwives with expertise in maternal and newborn care, with an understanding of rural and cultural contexts. They are available 24/7 through Zoom and by phone to provide guidance on urgent and non-urgent pre-conception, prenatal, antenatal, intrapartum, and postpartum presentations, for both moms and newborns.
Family physicians can also provide assistance in assessment and problem-solving and can rapidly facilitate access to specialist expertise from regional care centre obstetricians or provincial pediatricians.
Note: If you are looking for the MaBAL coaching sessions run on Thursdays at noon join here. More information on learning opportunities is farther down the page.
- providing a second opinion
- reviewing a case
- helping to navigate the healthcare system
- providing collaborative support
- other situations as needed by rural providers
How to access MaBAL
Support through MaBAL is available for all health care professionals, 24/7 through Zoom or via phone backup at 236-305-7364.
If you signed up for a Zoom license through RCCbc, all Real-Time Virtual Support (RTVS) pathways (RUDi, CHARLiE, MaBAL, Dermatology, Thrombosis etc.) will be added to your Zoom contacts automatically.
If you don’t have a Zoom for Healthcare account yet, physicians, nurse practitioners, or midwives in rural BC can fill out our online form to request a Zoom account, or visit our Getting Started page for more information. If you are not eligible for a Zoom account from RCCbc, accounts are also available through the Provincial Health Services Authority.
Adding MaBAL contact
If your Zoom account was provided by your health authority or you signed up for your own account (outside of RCCbc), you will need to add the contacts manually using the email@example.com Zoom contact address.
Note: It may take up to 24 hours for your contact request to be accepted, so the contact will show as “pending” until then.
If you need assistance on adding a contact, watch the video below.
Request a consult with a MaBAL physician
To start a video consultation with a MaBAL physician, go to Contacts and select MaBAL. Then, click the Meet button.
If you’re unable to connect to MaBAL via Zoom or if there is no answer right away, call the backup cell number listed for that account. Note: The backup number changes based on which physician is on call.
MaBAL drop-in learning sessions
Drop-in learning sessions are available to any healthcare provider in the province, although some may be tailored towards a specific audience. Note that these are sometimes run by the on-call MaBAL provider, so may be interrupted or postponed due to MaBAL support calls. Times listed below are Pacific Time.
Meet the MaBAL Team Leaders
Keeve de Villiers
Dr. Keeve de Villiers is a South African trained family physician who has been working in Canada since 2015. He practiced full scope family medicine in northern Alberta for five years where he worked as an emergency physician as well as family practice obstetrician and surgeon. He has worked in the northwest territories as well as most of rural northern and Interior British Columbia. He serves department of family medicine with with the University of Alberta as well as the University of British Columbia and has a passion for applying technological innovation expanding access and equity for rural patients and their communities.
Dr. Amy Sawchuk is a full service Family Physician, with a passion for maternity care, currently working and living in Powell River B.C. She resided and practiced in Whitehorse Yukon for the previous seven years and loved her outreach work supporting small communities and nursing stations. She believes in equitable access to high-quality maternity care for all patients. When not busy with her practice she loves spending time in the outdoors or on the soccer field with her husband (also a MaBAL provider and maternity care provider) and their two children.