RTVS – Neurology
The Neurology Quick Reply pathway for providers assists rural family physicians and specialists to manage patients with acute and subacute neurological conditions affecting brain, spinal cord, peripheral nerve and muscle, injuries to peripheral nerves, as well as seizures, stroke, and headache, etc, who are unable to see a neurologist in a timely manner.
How it works
Rural providers simply click on the Neurology Zoom contact to set up an appointment. The Zoom call will go directly to the neurologist or to a medical office assistant. Video appointments are preferred, since visual data from the encounter provides important information.
The requesting doctor will need to provide their MSP number and a fax number, as well as patient’s name, DOB, PHN. This can be entered in the chat box on the Zoom app.
How to access Neurology
The service is available to rural healthcare providers Monday to Friday (except holidays) from 9 am to 5 pm through neurology@rtvs-bc.ca.
If you have a Zoom account from RCCbc, the RTVS Pathways Contacts are prepopulated and ready to go.
To view them:
- Open Zoom on your computer, phone, or tablet.
- Sign in with your Zoom licence if you have not already done so.
- Click on the ‘Contacts’ button in Zoom.
- Under ‘All Contacts’, you will see all the available RTVS pathways.
- Select the pathway you wish to connect with and click ‘Meet’ for a call.
If you have a Zoom licence from your Health Authority or PHSA, you will need to add the RTVS Pathways Contacts manually.
- Open Zoom on your computer, phone, or tablet.
- Click on the ‘Contacts’ button in Zoom.
- Click on the ‘+’ button and select ‘Add a Contact’.
- Enter the following address: neurology@rtvs-bc.ca.
Note: It may take up to 24 hours for your contact request to be accepted, so the contact will show as “pending” until then.
If you need help getting started with RTVS or accessing a Zoom account, visit our Getting Started section or email virtual@rccbc.ca.
Meet the Neurology Team Leader
Dean Johnston
Dr. Dean Johnston is a neurologist, Clinical Associate Professor of Neurology and Associate Head of the Division of Neurology, University of British Columbia. He received his MD from UBC, followed by specialty training in Neurology. He received further subspecialty training in cerebrovascular disease at Duke University Medical Center, where he completed a Masters of Health Science. Additional training in Electromyography and peripheral nerve disease was completed at the neuromuscular disease unit, VGH. Currently, he practices and teaches at St Paul’s Hospital.
