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The Real-Time Virtual Support (RTVS) Quick Reply Dermatology pathway is for rural and remote healthcare providers who need the support of a Dermatologist.

Call RTVS Dermatology

Dermatologists or Dermatological Residents are available weekdays from 9 a.m. to 5 p.m. to help with questions that you may have about rashes and other skin conditions.


The Dermatologists will ask for patient demographics including first and last name and health number. They will also ask you to help with the evaluation, which means:


Add Zoom contact: [email protected] | Phone: 778-771-DERM (3376)

Please do not email the RTVS Pathway Zoom email address, provided above. Messages sent to the address will not be received.

Find out more about the RTVS Dermatology Workflow

Download the Dermatology Workflow

How to Connect

If you have a Zoom account from RCCbc or Interior Health, the RTVS Pathways Contacts, including RTVS Dermatology, are prepopulated and ready to go.


To view them:

  • Open Zoom on your computer, phone, or tablet.
  • Sign in with your Zoom licence if you have not already done so.
  • Click on the ‘Contacts’ button in Zoom.
  • Under ‘All Contacts’, you will see all the available RTVS pathways.
  • Select the pathway you wish to connect with and click ‘Meet’ for a call.


If you have a Zoom licence from PHSA or a Health Authority other than Interior Health, you will need to add the RTVS Pathways Contacts manually.

  • Open Zoom on your computer, phone, or tablet.
  • Click on the ‘Contacts’ button in Zoom.
  • Click on the ‘+’ button and select ‘Add a Contact’.
  • Enter the following address: [email protected].


Note: It may take up to 24 hours for your contact request to be accepted, so the contact will show as “pending” until then.


Back up contacts:

  • Office Phone (MOA Joanne): 604-266-5353
  • Office Fax: 604-879-7475
  • Dr. Neil Kitson’s Cell: 236-999-1658

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