Working within an innovative and growing virtual team-based care environment, the Clinical Services Manager is responsible for the effective and efficient clinical service functioning, including leadership and oversight of the Real-Time Virtual Support Peer Pathways held by RCCbc. Following the success of our first three years of service provision, the Clinical Services Manager will provide strong, creative, relational, and progressive leadership to the growing team as we continue to stabilize and expand both our existing services, as well as explore adding new clinical services to meet community needs.
In accordance with the established vision and values of the organization, the Clinical Services Manager will receive work direction from the Networks Director and will report directly to the Executive Director, Operations.
Project Summary
The Peer Pathways of the Real-Time Virtual Support Program were intentionally created and operationalized to support the most vulnerable communities and providers in our province. The 24/7 virtually enabled peer support pathways provide immediate unencumbered access to support rural healthcare providers, irrespective of the remoteness of where they find themselves. The pathways assist a full spectrum of front-line emergency health care providers including nurses, nurse practitioners, registered midwives, family physicians and specialists. They operate in the well-received spirit of “phone a friend”. Additionally, RTVS peer support virtual physicians help to build capacity in community through supporting simulations, PRA-BC & physicians new to rural practice and UBC Family Practice second-year residents transitioning to rural practice.