- Excellent verbal and written communication skills including the ability to communicate complex ideas in simple terminology.
- Ability to understand and clearly relate technical information to internal and external members of the organization. Physical abilities to perform the duties of the position.
- Ability to work creatively and analytically in a problem-solving environment, utilizing your advanced critical thinking capabilities.
- Focuses upon establishing and maintaining productive relationships with key groups to ensure collaborative work practices.
- Work collaboratively with the clinical leadership and administration team
- Superior ability in presentation, facilitation, negotiation and issue management/escalation.
- Strong working knowledge and experience working within Microsoft 365, including Teams and SharePoint, and Zoom
- Working knowledge and experience working with MOIS Electronic Medical Record platform, is an asset
- Experience in connecting, into provincial platforms such as Care Connect, is an asset.
- Knowledge of the BC health care system including health authority processes
- Desire to interact with stakeholders and rural communities, including First Nations Nursing Out Post Stations
- Automating data reports in Power BI based on internal data sets
The successful RTVS Peer-to-Peer Technician is tech-savvy and has a passion for exploring new and emerging solutions. They have extensive experience in customer service and strong troubleshooting and critical thinking skills. The RTVS Peer-to-Peer Technician will need to be flexible with their working hours to meet the needs of the program, including providing after hours on call support.
RCCbc welcomes and encourages applications from equity deserving groups and diverse experiences including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2S/LGBTQIA+ community. We are an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people’s lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone’s responsibility. If there are any barriers that you are experiencing or require an accommodation that we can provide to support you through the application process, please reach out to us at [email protected].