Quality Team Coaching for Rural BC

Quality Team Coaching for Rural BC (QTC4RBC) is a coaching program that empowers teams to regroup and reconnect with their purpose and take steps toward building their desired team culture and advancing their chosen goals. When healthcare teams are able to rekindle joy and meaning in their work, they’re more able to create a positive work environment, optimize their team’s performance, and increase the quality and safety of care for patients.

“[The leadership coaching] allowed me to humbly step into my leadership role from a completely different angle than I had anticipated. I redefined leadership for myself within the coaching to come from a place of inquisition, curiosity, patience, and trust.”

QTC4RBC Participant

Achievements

Delivered coaching for five rural healthcare teams

This year the QTC4RBC team worked with five rural health care teams. The teams participated in a one-day workshop followed by four team coaching sessions, spread over a period of about six months. Team leads also had the opportunity to do three leadership coaching sessions with their coach. Through the program, the teams had the opportunity to regroup and reconnect with their purpose and take steps toward building their desired team culture and advance their chosen goals.

Prioritized teamwork

The 2022/23 cohort of teams had a variety of priorities they wanted to work on while participating in the QTC4RBC program. These included planning a new collaborative maternity clinic, optimizing interprofessional maternity care, and new or evolving primary care teams discussing how they can best work together to provide high quality patient care.

Optimized the program based on findings & evaluations

The previous cohort’s evaluation was wrapped up and the findings were used to further optimize the program offered to teams in 2022/23 through a more robust team readiness process and tweaks to the program curriculum. This year the program was also able to switch to holding the workshop as a one day in-person session of the team and coach, which has been highly valued by participating teams. The QTC4RBC team are currently in the process of analysing data from surveys and interviews for the evaluation of the 2022/23 cohort.

Explore the Numbers

5 Healthcare teams

QTC4RBC participants took part in a one-day workshop followed by four team coaching sessions, spread over a period of about six months.

Making a Difference

Hear from two rural providers from Cowichan Regional Hospital about their experience with QTC4RBC: Case study: ER team in Duncan, British Columbia

Plans for the Future

The QTC4RBC team will be wrapping up the evaluation and using the learnings to inform their planning for a new cohort of teams in 23/24. The deadline for expressions of interest in the new cohort was April 30, 2023. The team is looking to expand with the addition of another coach. There are also plans to develop and pilot a half-day workshop about the competencies and skills of highly effective teams as another offering for teams and individuals.