In accordance with the Rural Coordination Centre of BC (RCCbc)’s established vision and values, the Communications Coordinator reports to the Communications Lead. The coordinator supports the production and maintenance of RCCbc’s digital communications channels, including its websites, email newsletters and social media.

Working from assigned priorities and approved communications plans, the coordinator prepares and publishes content, coordinates timelines and approvals, maintains editorial and production systems, and helps ensure RCCbc communications are accurate, accessible, current and consistent.

The coordinator organizes and completes assigned routine work, applies established standards and processes, and refers strategic, sensitive or complex matters to the Communications Lead.

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Led by rural physicians, the Rural Coordination Centre of BC (RCCbc) is a network that improves the health of rural people and communities across British Columbia. We cultivate relationships and networks, facilitate rural health discussions, coordinate rural health projects, create learning opportunities for rural healthcare practitioners, advocate for a healthy rural British Columbia, stimulate rural health research, and develop healthcare leaders. Funded primarily by the Joint Standing Committee on Rural Issues, our network partners include healthcare providers, healthcare administrators, community members, policymakers, educators, researchers, and non-profit and business leaders.

Primary responsibilities
1. Coordinate and complete assigned content production across RCCbc websites, newsletters and social media channels.
2. Update and maintain website content, including text, images, documents, forms, event pages, links and metadata.
3. Review digital content for accuracy, readability, accessibility, formatting and alignment with established standards.
4. Identify and correct routine website issues, including outdated content, broken links,
inconsistent formatting and missing alternative text, and refer substantive matters for review.
5. Build, proofread, test, distribute and archive email newsletters using approved content and templates.
6. Maintain subscriber lists and audience segments in accordance with privacy and consent requirements.
7. Draft and adapt routine social media content from approved source material and schedule and publish approved posts.
8. Monitors routine social media comments, messages and mentions and refer sensitive or substantive matters to the appropriate lead.
9. Coordinate content submissions, timelines, reviews and approvals with communications team members and program content owners.
10. Maintain editorial calendars, website inventories, publishing records, organized digital files and assigned tasks in Asana.
11. Apply RCCbc editorial, accessibility, privacy, consent and brand standards across assigned digital content.
12. Compile website, newsletter and social media analytics and prepare regular summaries for team review.
13. Flag opportunities to improve digital content, templates, production processes and channel performance.
14. Support the digital components of RCCbc campaigns, events and organizational initiatives.
15. Participate in communications planning and production meetings and perform other related duties as required.