The Senior Executive Assistant to the CEO, RCCbc functions as a confidential liaison with internal and external partners, utilizing strong communication, professionalism and problem-solving skills and demonstrating an understanding of their needs. They ensure the flow of timely and accurate information while maintaining appropriate levels of security, sensitivity, and confidentiality, keeping the CEO, RCCbc apprised of issues and activities, while maintaining prompt, courteous, and respectful interactions with physicians, non-physician personnel and all staff members at all times.
Primary responsibilities
CEO Support and Executive Enablement
1. Ensures CEO is prepared, oriented and able to move through priorities without avoidable administrative friction.
2. Enables and supports the CEO to work effectively by providing timely, proactive and high quality administrative and operational support.
3. Handles confidential, sensitive, and privileged information appropriately.
4. Anticipates issues and emerging needs, helping the CEO and leadership team stay ahead of priorities rather than simply responding to requests
5. Manages and maintains an extremely active calendar for the CEO inclusive of coordination with non-RCCbc work.
6. Triages incoming email correspondence, exercising judgment as to whether matters require urgent attention and/or background information must be acquired immediately. Responds where appropriate and follows up on incoming issues and concerns addressed to the CEO, RCCbc.
7. Provides timely responses to incoming meeting requests, making necessary adjustments to optimize schedule, communicating any changes as needed
Stewardship Node Support
1. Anticipates issues and emerging needs, helping the CEO and Stewardship Node team stay ahead of priorities.
2. Maintains excellent systems for tracking commitments, meetings, follow-ups, and deliverables.
3. Coordinates schedules and liaises with external groups to effectively manage the CEO’s clinical bookings and overall availability. Ensures that both RCCbc and non-RCCbc commitments, including clinical work, are well organized, coordinated, and maintained.
4. Supports the functioning of the broader Node, where needed.
5. Helps with the development of shared tools, workflows, meeting preparation, information flow, coordination, follow-up, and tracking of next steps.
6. Support complex document work, not only formatting or scheduling.
7. Drafting, editing, synthesizing, organizing materials, coordinating multi-document packages, and preparing materials for senior conversations, committees, boards, or external partners.
Meeting Support and Coordination
1. Schedules and coordinates (in person and virtual) Board and Node meetings on their behalf, ensuring attendees receive all materials/information required to participate, rooms and catering are booked (as required), etc.
2. Assist with the preparation of agendas, materials, follow-up, decision flow, and helps facilitate next steps across programs, teams, and external partners.
3. Draft and format meeting minutes and maintain accurate governance records.
4. Coordinates schedules and liaises with external groups to effectively manage the CEO’s clinical bookings and overall availability. Ensures that both RCCbc and non-RCCbc commitments, including clinical work, are well organized, coordinated, and maintained.
5. Ensures meetings are not isolated events, but connected to preparation, decisions, follow-through, and ongoing work.
6. Strong follow-through and ability to close the loop, ensuring decisions, next steps, and outstanding issues are tracked and brought back at the right time.
7. Support high-level conversations by ensuring the right people, materials, context, and follow-up are in place.
8. Able to act as connective tissue between leadership, programs, initiatives, and external partners.
Other
1. Coordinates and books complex travel arrangements for the CEO and members of the Stewardship Node
2. Manage corporate credit card reconciliation, expense claims, etc. for the CEO, RCCbc.
3. Supports the management of the RCCbc physician network, working collaboratively to coordinate regular workplan meetings for RCCbc physician leads, taking meeting minutes and following up on any action items.
4. Develops and fosters relationships with key internal and external partners necessary to build networks and support projects.
5. Attends offsite events, conferences, and seminars as required to represent RCCbc.
6. Travel, as required.