• RCCbc
    • About RCCbc
      • Mission
      • How We Work
      • Areas of Interest
      • Physician Consultants
      • History
      • Truth & Reconciliation Commitment
      • Year-end Report
    • Latest News
      • RCCbc Newsletter
      • Media
      • Published Rural Research
      • Documents & Reports
      • Links
    • Partners
    • Careers
    • About REAP
      • REAP Evaluation and Research
      • Contact REAP
    • About the JSC
      • RSA Communities
      • Community Point System
      • Rural Program Guide
      • Contact the JSC
  • Education + CME/CPD
    • Health career preparation
      • High School Strategy
      • Healthcare Travelling Roadshow (UNBC)
      • Rural eMentoring BC
      • Indigenous Student Resources
    • Medical Students
      • UBC Medical Schools
      • MD Student FAQs
      • REAP for Medical Students
        • Year 3 Undergraduate Rural Participation Program
        • Year 4 Undergraduate Rural Elective Program
        • Sponsored Events and Rural Conferences
        • British Columbia Rural Interest Award
    • Residents
      • BC’s Distributed Residency Model
      • Resident FAQs
      • REAP for Residents
        • Postgraduate Rural Elective Support
        • Specialty Training Bursary
        • Rural Conferences
        • San’yas: Indigenous Cultural Safety Training
        • Rural Resident CME Program
        • Rural Skills Upgrade Program
        • Rural Locum CME Program
      • R3 Enhanced Skills
    • CME/CPD
      • RCME
        • Rural Continuing Medical Education (RCME) Individual
        • Rural Continuing Medical Education (RCME) Community Program
          • Important Information for Physicians
          • RCME Team
          • Specialist, Sub-specialty, Indigenous and Funding for Innovation (SPIFI)
          • RCME/RCPD Community Concierge
      • Accreditation
      • UBC RCPD
      • Rural Courses
        • The CARE Course
        • HOUSE OB
        • HOUSE program
        • Rural Rounds Videoconferencing
        • Specialist Online Journal Clubs
        • Rural BC Airway Mannequin Loan Program
        • Coaching and Mentoring Program (CAMP)
        • NEEP + NoEEP
        • Clinical Coaching for Excellence Program
        • Quality Team Coaching for Rural BC (QTC4RBC)
      • Conferences
        • 2022 BC Rural Health Conference
        • SRPC Rural and Remote Medical Course
        • Rural Locum Forum
          • 2016 Rural Locum Forum
          • 2017 Rural Locum Forum
        • University of Calgary CME Conference
        • Rural Courses
    • Educational Calendar
  • Practitioner Support
    • Locums
      • Rural Locum Starter Kit
      • Finding locums
      • CME/CPD for Locums
        • Rural Locum Forum
        • REAP Rural Skills Upgrade Program
        • REAP Rural Locum CME Program
        • PHSA San’yas: Indigenous Cultural Safety Training
      • Connect with other locums
        • BC Rural Locum Discussion Group
        • Open Chapter
      • Structures affecting rural locums
    • Rural Physicians
      • REAP Programs
        • Specialty Training Bursary
        • Rural Skills Upgrade Program
        • New Rural Physician CME Program
        • San’yas: Indigenous Cultural Safety Training
        • Advanced Skills and Training Program
        • Closer to Home CME Program
        • Undergraduate Teaching Stipend
        • Rural Leadership Development Program
      • JSC programs
        • Rural Retention Program
        • Rural Continuing Medical Education (RCME)
          • Rural Continuing Medical Education (RCME) Individual
          • Rural Continuing Medical Education (RCME) Community Program
        • Recruitment Incentive Fund (RIF)
        • Recruitment Contingency Fund (RCF)
        • Isolation Allowance Funds (IAF)
        • Rural Emergency Enhancement Fund (REEF)
        • Northern & Isolation Travel Assistance Outreach Program (NITAOP)
        • REAP
        • San’yas: Indigenous Cultural Safety Training Program
      • Doctors of BC rural programs
        • Maternity Care for BC
      • Preceptor Training and Development
        • Rural Resident Rotation Schedule
        • UBC Rural Training Site Visits
        • Faculty Development
      • CME/CPD
    • Health Professionals
      • IPP Rural Courses
      • Links – IPP resources
  • Rural Communities
    • Community Map
    • Recruitment and Retention Strategies
      • Health Authority Resources + Recruitment Pages
  • Initiatives
    • Real-Time Virtual Support (RTVS)
    • Rural Health Services Support initiatives/Networks
      • FP Anesthesia
      • Rural Obstetrics
      • Enhanced Surgical Skills
      • Sustaining Pediatrics in Rural and Underserved Communities (SPRUCe)
      • Indigenous Health
      • Rural Personal Health Record (PHR)
      • Isolated Medical Provider Aftercare Team (IMPACT)
      • Vulnerable Communities Support Process
    • Knowledge-based initiatives
      • Rural course development
      • 2022 BC Rural Health Conference
      • UBC RCPD
      • Rural Physician Research Support
      • Rural Health Services Research Network of BC (RHSRNbc)
    • Recruitment + Retention initiatives
      • Physician Resiliency
      • Parenting in Practice
      • Practice Ready Assessment – BC Program
      • Quality Team Coaching for Rural BC (QTC4RBC)
      • Rural Site Visits project
    • Rural Obstetrical and Maternity Sustainability Program (ROAM-SP)
    • Grants and Awards
      • Rural Physician Research Grant Program
      • Rural Global Health Partnership Initiative
        • Global Health Resources
      • 2022 BC Rural Health Awards
  • Contact Us

CHARLiE

24/7 Instant Access RTVS Pathway

RTVS – CHARLiE

CHARLiE (Child Health Advice in ReaL-time Electronically) – Pediatrics – is one of the Instant Access Real-Time Virtual Support (RTVS) pathways for healthcare providers for healthcare collaboration in rural and remote communities in BC.

The CHARLiE team includes pediatricians, pediatric emergency physicians, and pediatric intensivists who are available 24/7 by Zoom to provide urgent specialized pediatric support to rural healthcare providers presented with urgent problems in children and youth.

Support includes:

  • providing a second opinion
  • reviewing a case
  • helping to navigate the healthcare system
  • providing collaborative support
  • running through simulation scenarios
  • other situations as needed by rural providers

 

Referrals will continue through current regional referral pathways utilizing the partnerships developed by Child Health BC, with the Tiers of Service guiding referrals and discussion of transfers.

CHARLiE physicians will partner with CompassBC, a program that provides virtual support to providers managing children and youth living with mental health and substance use concerns.

CHARLiE physicians will work with the current Neonatal and Pediatric Critical Care Transport program to support rural healthcare providers.

How to access CHARLiE

Support through CHARLiE is available anytime, 24/7 through Zoom at charlie1@rccbc.ca or through 236-305-5352.

If you’re a physician, nurse practitioner or midwife in rural BC and don’t have a Zoom for Healthcare account yet, fill out our online form to request a Zoom account, or visit our Getting Started page for more information.

If you signed up for a Zoom license through RCCbc, all Real-Time Virtual Support (RTVS) pathways (RUDi, CHARLiE, MaBAL, Dermatology, Thrombosis etc.) will be added to your Zoom contacts automatically.

Adding CHARLiE contact

If your Zoom account was provided by your health authority or you signed up for your own account (outside of RCCbc), you will need to add the RTVS contacts to your account. The CHARLiE contact to add is: charlie1@rccbc.ca

Note: It may take up to 24 hours for your contact request to be accepted, so contacts will show as “pending” until then.

If you need assistance adding contacts, watch the video below.

Request a consult with a CHARLiE physician

To start a video consultation with a CHARLiE physician, go to Contacts and select CHARLiE. Then, click the Meet button.

If you’re unable to connect to CHARLiE via Zoom or if there is no answer right away, call the backup cell number listed for that account. Note: The backup number changes based on which physician is on call.

If you need additional help, visit our Getting Started section or email virtual@rccbc.ca.

Meet the CHARLiE Team Leader

  • David Wensley

    David Wensley recently retired from the pediatric intensive care unit at BC Children’s Hospital but is still active in pediatric respiratory medicine. He has been involved with pediatric transport in BC for more than 30 years and supported practitioners in the management of sick children in many communities around the province. David also visited some smaller communities when he helped bring the PALS and APLS courses to BC and helped develop the TelePICU project that was supported by Child Health BC to provide various communities in BC with telehealth support for sick children.

 

Real-Time Virtual Support (RTVS)

  • Getting Started with RTVS
  • RTVS Provider Pathways
    • CHARLiE
    • RUDi
    • MaBAL
    • Dermatology
    • Rheumatology
    • Hematology
    • Myofascial pain
    • Thrombosis
    • Neurology
    • Post-COVID-19 Recovery Referral
  • RTVS Patient Pathways
  • RTVS Simulations
  • RTVS Accreditation
  • Resident RTVS Rounds
  • Virtual Care Resources
  • Real-Time Virtual PoCUS Practice
  • RTVS FAQs
  • RTVS Resources
  • Media

Follow @RCC_bc on Twitter

  • RT @awruddiman: This afternoon was @TheNetworkTUFH community-on-the-move site visits in Vancouver. Huge gratitude & respect to @Haisla_Nat… about 1 hour ago
  • At the LSI for the #TUFH2022 Conference on the Move. Thank you for hosting our participants! #globalhealth… https://t.co/5BcyrD0hfp 2 hours ago
  • RT @TracyMorton: Today is the day! Part 2 of the Rural POCUS shock series. Virtual POCUS awesomeness by Dr Virginia Robinson. And check out… 2 hours ago

Receive updates from RCCbc

* indicates required
Interests

Connect with RCCbc!

Link to our Facebook Page
Link to our Flickr Page
Link to our Linkedin Page
Link to our Twitter Page
Link to our Youtube Page

Address

620 – 1665 West Broadway
Vancouver, BC V6J 1X1

Phone

T: 604 738-8222
Toll Free: 1-877-908-8222
F: 604 738-8218

Monday to Friday
8:30am to 4:30pm PST

Email

E: info@rccbc.ca

Real-Time Virtual Support (RTVS)

  • Getting Started with RTVS
  • RTVS Provider Pathways
    • CHARLiE
    • RUDi
    • MaBAL
    • Dermatology
    • Rheumatology
    • Hematology
    • Myofascial pain
    • Thrombosis
    • Neurology
    • Post-COVID-19 Recovery Referral
  • RTVS Patient Pathways
  • RTVS Simulations
  • RTVS Accreditation
  • Resident RTVS Rounds
  • Virtual Care Resources
  • Real-Time Virtual PoCUS Practice
  • RTVS FAQs
  • RTVS Resources
  • Media
Copyright © 2021 RCCbc.
All Rights Reserved.