The Real-Time Virtual Support (RTVS) Quick Reply Dermatology pathway is for rural and remote healthcare providers who need the support of a Dermatologist.
Call RTVS Dermatology
Dermatologists or Dermatological Residents are available weekdays from 9 a.m. to 5 p.m. to help with questions that you may have about rashes and other skin conditions.
The Dermatologists will ask for patient demographics including first and last name and health number. They will also ask you to help with the evaluation, which means:
- for you, choosing one number to tell us how severe you think the rash is using the Physician Global Assessment for Dermatology
- for the patient, consent for us to contact them to arrange completion of a Dermatology Life Quality Index questionnaire
How to Connect
If you have a Zoom account from RCCbc, the RTVS Pathways Contacts are prepopulated and ready to go.
To view them:
- Open Zoom on your computer, phone, or tablet.
- Sign in with your Zoom licence if you have not already done so.
- Click on the ‘Contacts’ button in Zoom.
- Under ‘All Contacts’, you will see all the available RTVS pathways.
- Select the pathway you wish to connect with and click ‘Meet’ for a call.
PHSA, Northern Health and Interior Health Zoom
If you have a Zoom licence from PHSA, Northern Health, or Interior Health, you can search for the contacts, then star them as favourites so they show up in your starred contacts for easy access.
Other Zoom
If you have a Zoom account with another organization, you will need to add the RTVS Pathways Contacts manually.
- Open Zoom on your computer, phone, or tablet.
- Click on the ‘Contacts’ button in Zoom.
- Click on the ‘+’ button and select ‘Add a Contact’.
- Enter the following address: [email protected].
Note: It may take up to 24 hours for your contact request to be accepted, so the contact will show as “pending” until then.
Back up contacts:
- Office Phone (MOA Joanne): 604-266-5353
- Office Fax: 604-879-7475
- Dr. Neil Kitson’s Cell: 236-999-1658
