RUDi provides real-time virtual support for rural generalist and ER support via Zoom. If you are a BC physician and don’t have a healthcare Zoom account yet, please sign up at: https://rccbc.ca/zoom/
*If you are unable to connect to RUDi via Zoom there is a back up phone number available. Step 7 below instructs you on how to find this number in the Zoom app.
Getting set up on Zoom
- If you don’t have an account, register at rccbc.ca/zoom
- Install the Zoom app on your iPhone, Android, or desktop client on your computer
- Use your Zoom account to log in to the app on your phone or computer
- Click on ‘Contacts’
- If you received your account from RCCbc, the RUDi and ROSe contact groups will show up in your Directory – if you don’t see a directory, click here
Availability is indicated by the symbol next to each account:
- Click on the first available (green symbol) RUDi account, then click Meet to start a video support call.
- If there is no answer right away, call the backup cell number listed for that account (this will change based on who is on call)
In the “Company Directory” section, you’ll also see a “ROSe Support” group:
This support pathway will connect you to an Intensivist 24/7 for live video based support. Select “Meet” to place a live Zoom call to an Intensivist:
NOTE* If your Zoom account was provided by your health authority or you signed up for your own account, outside of RCCbc, you will need to add the RUDi contacts to your account.
- Log in to the Zoom app on your phone or the desktop client
- Click on Contacts to see your contact list
- Click the ‘+’ icon and “Add a contact”
- Add email@example.com to your contacts
- Repeat with firstname.lastname@example.org, email@example.com, firstname.lastname@example.org
If you want to contact ROSe, add email@example.com as well
- Contact may be ‘pending’ for up to 24 hours
Video walkthrough of adding RUDi contacts the Zoom phone app.
Need any support adding contacts and connecting to RUDi? Please reach out at 1-877-569-4762 (8:30-4:30, M-F) or email firstname.lastname@example.org